Top 5 WordPress VOIP Plugins for Your Website

WordPress VOIP plugins allow you to easily enhance the efficiency of your business and improve the customer experience. However, with so many options available, it can be difficult to choose the right one. To make an informed decision, it’s important to understand what features to look for. For small businesses or startups, simple calling, texting, and faxing options may be sufficient. However, larger enterprises may benefit from more advanced features such as call recording, analytics, and IVR. In this article, we will explore WordPress VOIP plugins in detail and discuss the reasons for using them. We will also review five of the top choices for your business website. Let’s begin!

Introduction to WordPress VOIP Plugins 📞
WordPress VOIP plugins provide an easy way to make and receive calls through your website. These plugins utilize Voice Over Internet Protocol (VOIP) technology, which allows you to accept phone calls over the internet instead of through a traditional phone line. However, different VOIP plugins work in different ways. Some plugins restrict calls to those using the same VOIP integration service, while others allow interaction with anyone who has an online phone number, regardless of their service. Typically, you can share your VOIP number on your site, making it easy for customers to contact you. Additionally, you can configure a VOIP integration that allows visitors to leave their phone numbers, allowing you to follow up with them at a later time. Implementing a VOIP plugin can give your small business a competitive edge, especially in saturated industries, by simplifying communication and improving customer service. These plugins also offer a quick and efficient way to manage outgoing and incoming calls, as well as integrate contacts into your mailing list, CMS, or CRM for lead nurturing and promotion of your services.

Best WordPress VOIP Plugins in 2023 ☎️
Now, let’s take a closer look at five of the best WordPress VOIP plugins for your website:

1. RingCentral
RingCentral is a reliable and established VOIP service that offers a user-friendly experience. It allows you to make phone calls directly from your dashboard and provides a RingOut feature for visitors to contact your business. You can save customer numbers within your admin screen and add a Call Me widget to your sidebar for easy access. RingCentral offers features like multilingual IVR, call queues, analytics, customizable dashboard, integration with Google, Microsoft, and Salesforce, and more. The pricing starts at $20 per user per month.

2. WP Call Button
WP Call Button is a free WordPress plugin that lets you add a click-to-call button to your site without any coding knowledge. It offers extensive customization options for a consistent user experience and allows you to restrict the display of the call button to mobile users. The plugin includes features like custom click-to-call button, smart floating call buttons, country code picker, display in content areas or widget areas, event tracking, and integration with Google Analytics, WPForms, and WooCommerce.

3. Nextiva
Nextiva is a cloud-based VOIP service that centralizes communication across your business. It offers unlimited calls, texts, and faxes, along with advanced features like voicemail, auto attendant, conference calls for up to 40 people, screen sharing, call recording, and Microsoft Teams integration. Nextiva’s plans start at $18.95 per user per month.

4. InfoFlo
InfoFlo provides a premium VOIP solution with features like conferencing, advanced analytics, Gmail integration, and embedded forms for immediate callbacks. It offers a unique pricing model based on lines rather than per user, with 2500 North American minutes included per line. Additional minutes can be purchased in 2500 intervals. InfoFlo’s North American Business Line is priced at $29.99 per month.

5. Twilio
Twilio is a customizable communications platform suitable for various businesses. It offers resources like Voice SDK and IVR for building and scaling your plan. Twilio emphasizes data security and provides features like interactive voice response, call tracking, global conferencing, fraud fighting protocol, and verification through Trust Hub. Twilio uses a pay-as-you-go pricing model with rates varying based on call types.

Conclusion 📱
WordPress VOIP plugins enable you to create a centralized communication system for your business, improving efficiency, customer service, and analytics. The top five options to consider are RingCentral, WP Call Button, Nextiva, InfoFlo, and Twilio. Each plugin has its own set of features and pricing plans, allowing you to choose the one that best suits your business needs. If you have any questions about selecting a WordPress VOIP plugin, feel free to ask in the comments section below.